Terms & Conditions
Eagle Pipe Heating & Air SMS/MMS Program Terms & Conditions
Program Description:
When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include: response to a quote, estimate, or service inquiry; real-time texts to ask and answer questions about our services and pricing; appointment scheduling and confirmations; feedback requests; project updates; and follow-up communications.
Program Frequency:
You can expect to receive up to 15 messages per month from us
Opt-In Consent
By providing your mobile number and affirmatively opting in, you consent to receive SMS/MMS messages from Eagle Pipe Heating & Air. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Please see our Privacy Policy for how we collect and use your information.
How You Opt In
You may opt in by:
- Selecting the SMS consent checkbox during online booking or form submissions on our website;
- Providing verbal consent to our customer service team during phone scheduling (consent is recorded in our system);
- Confirming your consent via an initial opt-in text message sent to your mobile phone.
1. Types of Messages
You may receive any of the following message types from us:
- Appointment Reminders (e.g., upcoming service calls)
- Informational Notifications (e.g., account updates, service alerts)
- Promotional Offers (e.g., specials, new products or services)
2. Message Frequency
Message frequency may vary based on your interactions with us and the services you request. For example, you may receive multiple messages per scheduled appointment (including confirmations, reminders, updates, and follow-ups), as well as additional informational or promotional messages throughout the year. There is no set limit on the number of messages you may receive, but we strive to keep communications relevant and useful.
3. Costs
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
4. Interruption
Carriers, such as AT&T, are not liable for delayed or undelivered messages.
5. Customer Care & Support
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.eaglepipemechanical.com/contact or by emailing help@eaglepipemechanical.com.
6. Opt-Out Instructions
You can opt out of this service at any time. Just text "STOP" to (206) 765-6851. After you text "STOP" to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text "START," and we will start sending SMS messages to you again.
7. Privacy
If you have any questions regarding privacy, please read our Privacy Policy at https://www.eaglepipemechanical.com/privacy-policy.
8. Company Information
Eagle Pipe Heating & Air
5634 NE Minder Rd, C102
Poulsbo, WA, 98370, US
9. Changes to These Terms
We may update these Terms & Conditions at any time. The “Effective Date” above will reflect the date of the most recent changes.
